It's still with us, we're still trying to trap it, to get reproducible steps. #
If it happens to you, that is, if you click on a tab to view an outline and what you see is another outline, the first thing to do is freeze. Take your hands off the keyboard, off the mouse and breathe. Make a plan. Because you want to help Drummer get over this obstacle. #
For the next few minutes Drummer is a crime scene in Law & Order. Don't change anything until you've had a chance to look around and take screen shots. #
In Drummer, open the JavaScript console and have a look. I have put code in the app that supposedly detects the problem before you notice it, and it puts some diagnostic information in the console. Take a screen shot. Include it in your report.#
What files did you have open? A screen shot of the tabs in Drummer could be helpful.#
Try to remember what you were doing immediately before the problem surfaced. Were you editing a script? Opening another file? Honestly I don't have any information on what leads up to the problem, so it might be random, but maybe it's related to something a lot of people do. #
It has happened to me once, and when it happened I wrote it up. You don't have to write something so detailed, but just try to remember. #
I know it's distressing, but how you felt is not part of this report. Including personal feelings makes it harder to figure out what the facts are. #
And before it happens, make sure to use the Download my files command in the Tools menu liberally so you don't lose a lot of work if it happens. #
It's still with us, we're still trying to trap it, to get reproducible steps. #
If it happens to you, that is, if you click on a tab to view an outline and what you see is another outline, the first thing to do is freeze. Take your hands off the keyboard, off the mouse and breathe. Make a plan. Because you want to help Drummer get over this obstacle. #
For the next few minutes Drummer is a crime scene in Law & Order. Don't change anything until you've had a chance to look around and take screen shots. #
In Drummer, open the JavaScript console and have a look. I have put code in the app that supposedly detects the problem before you notice it, and it puts some diagnostic information in the console. Take a screen shot. Include it in your report.#
What files did you have open? A screen shot of the tabs in Drummer could be helpful.#
Try to remember what you were doing immediately before the problem surfaced. Were you editing a script? Opening another file? Honestly I don't have any information on what leads up to the problem, so it might be random, but maybe it's related to something a lot of people do. #
It has happened to me once, and when it happened I wrote it up. You don't have to write something so detailed, but just try to remember. #
I know it's distressing, but how you felt is not part of this report. Including personal feelings makes it harder to figure out what the facts are. #
And before it happens, make sure to use the Download my files command in the Tools menu liberally so you don't lose a lot of work if it happens. #
Copyright 2021, Dave Winer.
Last update: Wednesday December 15, 2021; 4:06 PM EST.