Home > Weblog Archive >  2007 >  April >  18


Best online bank?

Wednesday, April 18, 2007 by Dave Winer.

A couple of years ago when I started using my bank's online system to pay bills, I was in awe. How much easier and faster it was than paying bills by hand. What used to be a chore that I put off and as a result paid late fees, and my credit rating suffered, had become a pleasure. My queue of unpaid bills was never very deep or very old. Permalink to this paragraph

A picture named donquixote.gifNow the thrill is wearing off, I'm a homeowner with a mortgage, and a business owner, which means I have two checking accounts and all of a sudden my bank's online system isn't working so well. Things that would be easy if the software were designed by Google or Yahoo isn't so easy. For example, I have to use two browsers, one set up to pay bills from my personal account and the other to pay from my business account. I haven't been able to figure out how to choose an account any other way. I've tried repeatedly to convince the bank that I don't live in Massachusetts, but there are all these replicated copies of my address in their system, and they keep presenting the wrong address as the default. Permalink to this paragraph

So I decided to check out Consumer Reports on this subject (you must be a member for that link to work) and they don't yet rate banks based on their websites. I suspect this will change soon. Permalink to this paragraph

Anyway, I thought I'd ask you to share your experiences. You don't have to name the bank if you'd rather not for security purposes (as I am) or you can use a fake name so you can name the bank without risk. I'm just interested in getting an idea if my experience is bad or typical or good, for 2007. Permalink to this paragraph

© Copyright 1994-2007 Dave Winer Mailto icon.

Last update: 4/26/2007; 12:44:55 PM Pacific. "It's even worse than it appears."

Click here to view blogs commenting on  RSS 2.0 feed.