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'A reviewer at every table'

Friday, May 04, 2007 by Dave Winer.

There's a yin to Om's yang -- not only do companies go global easily, their customers do too.  Permalink to this paragraph

Now we all have much better information, when we need it, to make a decision about who to do business with. Permalink to this paragraph

Marketwatch: "Eateries see reviewers at every table." Permalink to this paragraph

Businesses that really think of the customer will be rewarded, and those that fake it, will fail to compete.  Permalink to this paragraph

If you don't want your customers to find out that you mistreat customers, then don't mistreat customers.  Permalink to this paragraph

Don't expect them to suffer sliently. That worked in the last century, it doesn't work in this one. Permalink to this paragraph

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Last update: 5/4/2007; 11:48:15 PM Pacific. "It's even worse than it appears."

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