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The user experience has been a disaster

Saturday, November 24, 2007 by Dave Winer.

A picture named bigfly.gifThe NY Times has a piece today where they say the mobile web is so close yet so far. Permalink to this paragraph

"The user experience has been a disaster," says Tony Davis, managing partner of Brightspark, a Toronto venture capital firm that has invested in two mobile Web companies. Permalink to this paragraph

The NY Times has totally ignored the NY Times River, which makes the Times work on mobile devices with ease of use that they so often report is eluding them.  Permalink to this paragraph

It's like a fly perched on the end of your nose. You can feel it but it won't come into focus. Please, Times people, I beg you -- use it to read the Times while you're riding on the subway or waiting at a red light, in line at D'Agostinos, Katz's, Junior's, Original Ray's, The 2nd Ave Deli, Sammy's or Zabar's.  Permalink to this paragraph

You'll fall in love. I promise. (At least someone will. There must be some news junkies at the Times??) Permalink to this paragraph

PS: I don't think the Times has a mechanism to cover itself as a technological innovator. As far as I know they never ran a story explaining what RSS is and the role the Times played in making it a standard. It's vexing. It's not as if the Times doesn't report on itself, it does. Permalink to this paragraph

PPS: Thanks to the Times for the link love from the main Tech page today. Permalink to this paragraph

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Last update: 11/24/2007; 9:04:59 PM Pacific. "It's even worse than it appears."

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