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Best Buy sued for losing laptop

Tuesday, February 12, 2008 by Dave Winer.

A customer filed a $54 million lawsuit against Best Buy for losing an $1100 laptop she took in for service. The reason, exposure to identity theft.  Permalink to this paragraph

A picture named sony.gifIt's about time vendors were forced to recognize the value of customers' data. I recall how the chief genius at the Apple store in Emeryville complained that they would have to eat the cost of the drive in a deal they made with the manufacturer. Someday they'll have a clue that the data on most drives is worth far more than the hardware, and that their potential liability, if the data ends up in the hands of an identity thief, is also much greater. Permalink to this paragraph

Susan Kitchens: "The arrogance just takes my breath away." Permalink to this paragraph


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A picture named dave.jpgDave Winer, 53, pioneered the development of weblogs, syndication (RSS), podcasting, outlining, and web content management software; former contributing editor at Wired Magazine, research fellow at Harvard Law School, entrepreneur, and investor in web media companies. A native New Yorker, he received a Master's in Computer Science from the University of Wisconsin, a Bachelor's in Mathematics from Tulane University and currently lives in Berkeley, California.

"The protoblogger." - NY Times.

"The father of modern-day content distribution." - PC World.

One of BusinessWeek's 25 Most Influential People on the Web.

"Helped popularize blogging, podcasting and RSS." - Time.

"The father of blogging and RSS." - BBC.

"RSS was born in 1997 out of the confluence of Dave Winer's 'Really Simple Syndication' technology, used to push out blog updates, and Netscape's 'Rich Site Summary', which allowed users to create custom Netscape home pages with regularly updated data flows." - Tim O'Reilly.

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