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Caught in Comcast's gears

Thursday, June 12, 2008 by Dave Winer.

A picture named remote.gifAnother Comcast user is nabbed for using too much of their service (top tenth of one percent). He doesn't use Twitter so he doesn't know how to get a human being in the loop. Hopefully this post will do the job.  Permalink to this paragraph

They still have Nazis running customer service at Comcast. They really need to take a look at how they treat their customers. One of these days the customers are going to start caring and might even have choices.  Permalink to this paragraph


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A picture named dave.jpgDave Winer, 53, pioneered the development of weblogs, syndication (RSS), podcasting, outlining, and web content management software; former contributing editor at Wired Magazine, research fellow at Harvard Law School, entrepreneur, and investor in web media companies. A native New Yorker, he received a Master's in Computer Science from the University of Wisconsin, a Bachelor's in Mathematics from Tulane University and currently lives in Berkeley, California.

"The protoblogger." - NY Times.

"The father of modern-day content distribution." - PC World.

One of BusinessWeek's 25 Most Influential People on the Web.

"Helped popularize blogging, podcasting and RSS." - Time.

"The father of blogging and RSS." - BBC.

"RSS was born in 1997 out of the confluence of Dave Winer's 'Really Simple Syndication' technology, used to push out blog updates, and Netscape's 'Rich Site Summary', which allowed users to create custom Netscape home pages with regularly updated data flows." - Tim O'Reilly.

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Last update: 10/20/2008; 8:22:33 AM Pacific. "It's even worse than it appears."

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