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Unfair Twitter, Inc backlash

Wednesday, April 22, 2009 by Dave Winer.

I feel the need to make so many disclaimers here.  Permalink to this paragraph

1. Yes I have been critical of Twitter. Permalink to this paragraph

2. I am not on the Suggested User List. Permalink to this paragraph

3. I think they're making really big mistakes in managing the community. (That they are even managing the community at all is a bad sign. They should be trying actively to stay out of managing it.) Permalink to this paragraph

4. And about a million other things. Permalink to this paragraph

But... Permalink to this paragraph

A picture named gecko.jpgI think some of the criticism of Twitter-the-Company has been over the top in the last few days. They've clearly been fighting some huge fires and the order in which they are 1. Acting and 2. Communicating makes sense to me, because I've been on their side of difficult situations, on a much much smaller scale, and my experience is that users don't treat the server guys fairly, no matter how you try to explain that you're doing the best that you can humanly possibly do. I've seen users do some horrible things while the fires are burning, and I see some of that now.  Permalink to this paragraph

In the last week they've been fighting security issues, hacking, and a huge influx of new users. Any one of these things would be pretty taxing, but all at the same time -- well, it's gotta be hell on their side of the interface. Permalink to this paragraph

I've been watching the communication, and I think they're doing a really good job of explaining and their intentions are good.  Permalink to this paragraph

That doesn't mean I don't think they brought on the stress themselves or that I support other things they're doing. I don't expect to be on the SUL, and I don't want to be. I'm not saying this to kiss up to them. Let's all try to be fair. That's my point. Permalink to this paragraph


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A picture named dave.jpgDave Winer, 53, pioneered the development of weblogs, syndication (RSS), podcasting, outlining, and web content management software; former contributing editor at Wired Magazine, research fellow at Harvard Law School, entrepreneur, and investor in web media companies. A native New Yorker, he received a Master's in Computer Science from the University of Wisconsin, a Bachelor's in Mathematics from Tulane University and currently lives in Berkeley, California.

"The protoblogger." - NY Times.

"The father of modern-day content distribution." - PC World.

One of BusinessWeek's 25 Most Influential People on the Web.

"Helped popularize blogging, podcasting and RSS." - Time.

"The father of blogging and RSS." - BBC.

"RSS was born in 1997 out of the confluence of Dave Winer's 'Really Simple Syndication' technology, used to push out blog updates, and Netscape's 'Rich Site Summary', which allowed users to create custom Netscape home pages with regularly updated data flows." - Tim O'Reilly.


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