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		<title>Will users always be users?</title>
		<dateCreated>Mon, 07 Nov 2011 14:08:53 GMT</dateCreated>
		<dateModified>Mon, 07 Nov 2011 14:30:14 GMT</dateModified>
		<ownerName>Dave Winer</ownerName>
		<ownerEmail>dave.winer@gmail.com</ownerEmail>
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		<outline created="Mon, 07 Nov 2011 14:08:53 GMT" ctSaves="7" flPreview="false" id="2011.11.07.1434" server="xmlrpc://cms.scripting2.com:5337/RPC2" storySerialNum="1434" text="Will users always be users?" type="scripting2Post" url="http://scripting.com/stories/2011/11/07/willUsersAlwaysBeUsers.html" username="davewiner" versionClient="0.44" versionServer="0.44" whenLastSave="Mon, 07 Nov 2011 14:30:14 GMT">
			<outline created="Mon, 07 Nov 2011 14:02:19 GMT" pgfnum="10765" text="I love being a user, and I love myself, so therefore I can't help but love users."></outline>
			<outline created="Mon, 07 Nov 2011 14:02:35 GMT" pgfnum="10766" text="On the other hand, most users insist on being cared for as if they were customers, and this is a mistake. If you aren't paying for the service you get, then you are not a customer. Lots of cliches go with this one, but the best one I've heard so far was in this &lt;a href=&quot;http://stevenpoole.net/blog/whatever-made-you-think-it-was-your-data-anyway/&quot;&gt;piece&lt;/a&gt; by Steven Poole, published on Nov 3. "></outline>
			<outline created="Mon, 07 Nov 2011 14:03:37 GMT" pgfnum="10767" text="&quot;If you're not paying for something, you have no reason to expect it to be there tomorrow.&quot;"></outline>
			<outline created="Mon, 07 Nov 2011 14:04:34 GMT" pgfnum="10768" text="Dear users, please tattoo that on your forehead so you can read it every morning while you're brushing your teeth or shaving or putting on your makeup. If you're not paying for it, you're a hamster in a cage, spinning wheels that propel someone else's engine."></outline>
			<outline created="Mon, 07 Nov 2011 14:05:36 GMT" pgfnum="10769" text="&lt;img src=&quot;http://scripting.com/images/2011/11/07/cage2.jpg&quot; width=&quot;145&quot; height=&quot;221&quot; border=&quot;0&quot; align=&quot;right&quot; hspace=&quot;15&quot; vspace=&quot;5&quot; alt=&quot;A picture named cage2.jpg&quot; class=&quot;storyImage&quot;&gt;The Google Reader users got a wakeup call on that last week. And bless Google for doing that, because it happens to be in an area where we, developers who care about user choice, and user power, and open systems, and services as commodities, can do something to help."></outline>
			<outline created="Mon, 07 Nov 2011 14:06:43 GMT" pgfnum="10770" text="But in the meantime, users, please, seriously start thinking about where your data is, and how you can get it somewhere that you can care for it. And the data of members of your family and workgroup. "></outline>
			<outline created="Mon, 07 Nov 2011 14:07:16 GMT" pgfnum="10771" text="Each time around the loop we create users who wake up from this dream to realize the tech industry hasn't been taking good care of them. Just as I wish that one day the tech industry would overcome the short-sightedness of this approach, I wish users would have a memory from loop to loop, and not get complacent. But I guess that's just human nature, eh? Probably so. "></outline>
			<outline created="Mon, 07 Nov 2011 14:08:25 GMT" pgfnum="10772" text="Anyway, now is a good time to start thinking and acting. "></outline>
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