Friday October 15, 2021; 4:48 PM EDT
- A common mistake is to assume the person reading the request is there with you. #
- You have to give us some basic information. #
- If it's about your blog, what's the address of your blog.opml file. #
- How can we guess how the CMS is dealing with your blog if we don't know what you sent to it?#
- Common sense. Empathy. And if you really want help you have to think about what info someone is going to need to help you.#
- More here. And here. #
- And here's a bit about the lost art of software testing. #