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A number of commenters, in response to my earlier piece, said that Apple is unlikely to stop these line-ups because they get the most enthusiastic users in front of local reporters for the best kind of publicity. I'm sure Apple factors this in, but it could backfire on them. A good reporter, and apparently there still are some, won't take the story as spoon-fed to them. They'll think and dig and go into the line and ask questions Apple PR apparently never thought of.
The people on the left have reservations, the people on the right don't. I was in the line on the left. I got to the front by arriving at 6AM. The people in the other line had gotten there at 1AM. I got in before them. And this was at 9AM, when it was still in the low 80s. I can't imagine what it must have been like later as the temperature got into the 90s. Until this product shipment, Apple could count on either not having reservations, so it was completely fair, first-come-first-serve, or the website worked -- and no one could say they tried and didn't get through. Factor in the likelihood that the weather is going to be dangerously hot somewhere on June 24, you've got a potentially bad situation. Apple is still enjoying a honeymoon that comes from being the underdog, but that won't last forever. At some point they're going to be seen as the 800-pound gorilla they're becoming, and then the press won't always be their friends. We hope. |