Scripting News: Why age in software is bullshit.#

Chris Dadswell how-to: Fargo Self-Hosted Publishing.#

Scripting News: How blogs create competition for pros.#

Why doesn't Google have a Share This Search button on their search engine? Didn't anyone ever think of it?#

Why are Muslim soldiers called militants by the western press, and not western soldiers? What does the AP stylebook say about this?#

I'm the last person to defend Comcast, but I just want to say that the behavior that Ryan Block documented in his taped conversation with them is industry standard. #

AOL and MSN both did it to me ten years ago when I wanted to cancel my accounts. I hadn't used either account in years. But I dreaded interacting with them so much that they got a bunch of extra money from me. It's part of their business model. #

I had actually never used the MSN account. It was set up automatically for me when I bought a laptop at Best Buy. I only discovered it when I was cleaning up my credit card statement and wondered what the mysterious charge was.#

It's great that people are tuning into this now. Let's clean this cesspool of shitty customer service up. Get the FTC involved. (BTW, to all the libertarians out there, this is what you get from a "free" market.)#

© 1994-2014 Dave Winer.
Last update: Sun, Sep 14, 2014 at 10:53 PM.
Only steal from the best.