A fair analysis of the reason Mozilla is adrift. Lots of extra agendas, often personal, no discipline, professional values, or much connection with users. The mean petty behavior has no place at a customer driven venture, which Mozilla never has been. Another takeaway is that the fire hose of money was wasted hiring more than a few employees to maintain Firefox. The rest of the windfall could have been invested in the S&P 500, held in reserve for the next Firefox, a product developed speculatively by entrepreneurial devs, after it achieves market acceptance. They would have billions in reserve by now. Could have changed the way we develop networks, with emphasis on user choice and no reliance on lock-in. But no one was ever empowered at Mozilla to do that, or no one had the vision or ability to lead.#