Not that we didn't know this at the time, we did, or how to solve it at a technical level. I tried to get everyone to work with us on making subscription simple, but it didn't happen. Later I came to believe it couldn't. We could force everyone to use the same export format, that worked incredibly well. But every RSS reader developer acted as if they were the only product that did what they did and didn't want to do anything they didn't have to to make it easy for people to subscribe in other reader software. It's so convoluted and stupid, you have to figure the people making the actual decisions had never used an RSS reader and never wanted to subscribe to a feed. This, btw, is pretty common in the tech industry, product ignorance among key decision-makers. I even heard a CEO once boast that he didn't need to use the product because he's a 'market of one' as if all his customers were frankfurter meat? #