These days I'm using the moderation tools on the social web more than I did in the past. If someone I don't know posts a negative comment on Facebook, in response to something I posted, I just delete it, because they have that feature (other systems don't, they should). Any lurker who happens by is free to enjoy what I write. But if I don't know you, I honestly don't care what you think, esp if it's negative and has less than ten syllables total. It's hit and run spam for sure. I'm widening my definition of spam all the time. If you add up all the responses that actually mean anything, it doesn't amount to much. Let's see what the social web looks like without hearing from all assholes. #