Scripting News: Monday, July 29, 2024

Monday, July 29, 2024

Like cholesterol, there's "good weird" and "bad weird." I think we all know which kind of weird the Repubs are. #

Here's a perfect illustration how ChatGPT can improve customer relations. I bought an iPhone that I now don't need, and it's arriving today via FedEx. I wanted to know whether I should just refuse delivery, or accept it and then return it. Obviously it's easier for me to refuse. I asked ChatGPT and it gave me a detailed reply. Apple's chatbot saw it as a "technical" question and wasn't prepared to help. Sales support is one of those applications where cost is totally justified. A human helper would cost a lot more I imagine than a LLM chat system. I tried calling 1-800-CALL-APPLE and talked to a human who was very nice, but couldn't find anything in her manual about refusing delivery. #

Is there anyone here within earshot who is involved in doing the web stuff for the Harris campaign?#

Last update: Monday July 29, 2024; 8:55 PM EDT.

You know those obnoxious sites that pop up dialogs when they think you're about to leave, asking you to subscribe to their email newsletter? Well that won't do for Scripting News readers who are a discerning lot, very loyal, but that wouldn't last long if I did rude stuff like that. So here I am at the bottom of the page quietly encouraging you to sign up for the nightly email. It's got everything from the previous day on Scripting, plus the contents of the linkblog and who knows what else we'll get in there. People really love it. I wish I had done it sooner. And every email has an unsub link so if you want to get out, you can, easily -- no questions asked, and no follow-ups. Go ahead and do it, you won't be sorry! :-)