This is what it looks like when UPS loses a package. It's a case for the new Pixel 9 Pro. It shipped 17 days go. It was hell to just tell Google that the case was lost. I expected at that point they'd apologize and refund the money. That was a week ago. Just got an email saying want me to return the case when it arrives. It's never going to arrive. Luckily this is a cheap product, just $38. If it had happened with the $1300 phone, that would be a pretty big problem. It's amazing that a company the size and age of Google doesn't have a procedure for dealing with products that are lost (or more likely stolen) in transit. I've been through this with Amazon, they knew what to do, because UPS does lose packages, esp ones that look like they have phones in them. Anyway I have a fairly large credit with Google. I don't dare use it to purchase anything else, given how incompetent they are at dealing with fairly common customer problems. #
I wish my father had lived to use ChatGPT. He would have been so thrilled. My uncle would have lost his shit. #
Last update: Monday September 23, 2024; 9:46 PM EDT.
You know those obnoxious sites that pop up dialogs when they think you're about to leave, asking you to subscribe to their email newsletter? Well that won't do for Scripting News readers who are a discerning lot, very loyal, but that wouldn't last long if I did rude stuff like that. So here I am at the bottom of the page quietly encouraging you to sign up for the nightly email. It's got everything from the previous day on Scripting, plus the contents of the linkblog and who knows what else we'll get in there. People really love it. I wish I had done it sooner. And every email has an unsub link so if you want to get out, you can, easily -- no questions asked, and no follow-ups. Go ahead and do it, you won't be sorry! :-)