Big snow day in the east. I thought it was going to be heavy snow but it's actually really light. The shoveling is easy. I'm getting good at it. Right now I think this storm was a lot less than they said it would be, but I also think to some extent, dealing with big snow is getting somewhat routine? #If you want to read something good, go with yesterday's piece about the web and evolution. A lot of things came together for me there. #
If you want to listen to something good, pick up the latest podcast. Two purposes. 1. Tell the story of how I lost my Twitter/X account, hoping it makes its way to someone at the company who can turn it back on. 2. Illustrates how we could use AI to make customer service work better than it does. A real killer app imho. Right now the tech industry reputation is pretty awful. Why not do something that visibly makes people's lives better now, and makes money. People are pretty nervous about AI. And so far you have to be a scientist of some kind to really appreciate it. But the internet as a place of business, education and health care is a big global mess. #
