I know this is a story I repeat often. The opportunity is still there. All kinds of bad products and companies are camped out in this space, taking advantage of users' trust but they feel they have no choice but to use the bad products. On the web, we'd like to keep improving what the web can do with text, so even though it's always slightly more difficult to use an open ecosystem, it is possible to get most of the functionality and all of the freedom, and new features that the lock-in guys will never give you. #