Somehow I got subscribed to a $4.99 per year program on GoDaddy that is impossible to turn off. I seriously suspect that there are actually no commands on their website to turn it off. When I ask their support people to do it, they point to the Terms of Service that apparently gives them the right to continue to charge me for a service that I never used, don't want and have explicitly told them to unsubscribe me from, several times. In writing. They refuse to do it.
So it looks like I need to finally cut the cord with them. Unfortunately I have registered a lot of domains with them. I will move them to another serivce and just close the account. It seems that should get rid of the auto-renewing service that I don't want. Yes? I am that foolish. I will spend several days of my life as a matter of principle to get rid of a nasty vendor that has no sense of honor, and is willing to risk an account that pays them several hundred dollars a year for a benefit of $4.99, and the possibility that they get in trouble for stealing money from customers. That should get them in a lot of trouble. Imho.
I'm so sick of companies whose systems screw their customers automatically, always erring in their favor (so forget about it not being intentional). They make it impossibly hard to opt-out and figure you'll just go ahead letting them take the money from your account because it isn't worth your time to actually get rid of them.
PS: If there were a corporate death penalty, I'd vote for GoDaddy getting it.
PPS: I sent a link to this blog post to the "people" at GoDaddy I'm theoretically emailing with. They never give you a name, and their responses are clearly from a database. So to think I'm conversing with an actual person is wildly optimistic.
PPPS: After I sent a link to this post, they cancelled the subscription. They also apologized "for any inconvenience this might have caused." That's all they'll ever cop to, inconvenience. A more responsible apology would be: Sorry about all the money we took out of your account while you weren't watching.
PPPPS: I wrote a checklist for transferring domains from GoDaddy to Hover.com.