Transferred ten more domains from GoDaddy to Hover this evening, without a hitch.
Namecheap has a post kicking GoDaddy pretty hard. Too hard, really. Please be more careful. It could be that their customers don't have a lot of experience tranferring domains. It is tricky. Or it could be a bug or a glitch. We all know servers screw up sometimes, esp under heavy load.
Further, Namecheap is reaping a windfall. All the extra business they're getting isn't because they're good, rather because a competitor is bad. It doesn't look good to be kicking GoDaddy when they're already losing. They wouldn't like it if the tables were turned. There's plenty of anger for GoDaddy. No need for Namecheap to remind us we don't like them.
And it's good to see a shitty company getting taken out. This should be a message for all other companies who don't treat their users with respect.
I think the Registrar business has a lot of growing up to do. Even Hover, which is doing an excellent job, seems a bit over-eager, and unaware that their customers are very busy, and when they need help from a registrar it's often because we're fighting some kind of outage, and don't have a lot of cycles to spare. That said, it's better to have a registrar who goes out of their way to make sure things are working. But it'll be nice when they smooth out some of the rough edges.